Privacy Policy

Privacy Policy

Introduction

At https://home-care-harlingen-texas.primarycareaid.com (hereinafter referred to as “Home Care Harlingen Texas,” “we,” or “our”), we prioritize your privacy and are committed to safeguarding your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, and any other digital platforms or services directly associated with Home Care Harlingen Texas. Please note that this statement does not extend to third-party websites, apps, or services linked from our platform, as they operate under their own privacy policies.

Processing Activities

This policy outlines the ways in which we process personal data when users:

  1. Use our applications and services as authorized users.
  2. Visit pages on our website linked to this Privacy Policy.
  3. Engage with us through various communication channels, including email, telephone, or SMS.

Personal Data Collection

We collect multiple categories of personal information for various purposes:

  • Account Information: Details required to create and manage user accounts, such as names, usernames, and passwords.
  • Payment Information: Data related to payment methods used for transactions on our platform, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Financial records, bank account details, or investment portfolios shared during financial transactions or when using our investment advisory services.
  • Purchase Information: Details about products or services purchased from us, including order history, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for the purpose of service provision and analytics.
  • Location Data: Geographic location data provided when users interact with our apps or websites, used to offer personalized services.
  • Feedback: Opinions, comments, and reviews shared by users regarding our products and services.
  • Social Media Information: User profiles, posts, and interactions from social media platforms that our users choose to share publicly.
  • Product Information: Details about products of interest or purchases made on our e-commerce platform.

We obtain this data through direct user input, automatic collection tools, and third-party service providers.

Cookies

Home Care Harlingen Texas uses cookies to enhance user experience and track website analytics. Cookies are categorized as:

  1. Strictly Necessary: Essential for navigating our website and utilizing core features.
  2. Preference: Customizing user preferences and settings.
  3. Analytics: Analyzing how users interact with our site, providing insights for improvement.

Users can manage their cookie choices through our Cookie Manager tool.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the information.

Security Measures

To protect your personal data, we have implemented robust security measures:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partnerships to ensure data handling in compliance with our privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access, rectification, and erasure of your data.
  • Restriction on processing your data under certain circumstances.
  • Right to data portability, allowing you to transfer your data to another controller.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination in our services based on your exercise of data protection rights.

To invoke these rights or file complaints/appeals, contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any revisions will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to our team: